Shipping
When will I receive my order?
Our custom drapes are thoughtfully crafted to order, ensuring each piece is tailored to your specifications.
Express Delivery: 10–14 business days
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Processing time: 5–7 business days
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Shipping time: 5–7 business days
Holiday Season: 12–21 business days
The delivery time provided on our website is an estimate. While most orders (approximately 98%) arrive within the time frame listed above, production and transit times may occasionally vary.
If you require your drapes by a specific date, we recommend contacting our team at support@marbleandoakinteriors.com before placing your order so we can confirm the expected timeline.
Once your order ships, you will receive a tracking number to monitor your delivery.
Where do you ship?
Our primary shipping destinations include the United States and Canada.
For inquiries regarding shipping to other countries, please contact our customer care team for assistance.
Can I choose a specific carrier?
To ensure the most reliable and efficient delivery, we select the shipping carrier based on your order details and destination. We partner with trusted global carriers, including FedEx, DHL, and UPS, all known for their dependable service and comprehensive tracking.
Through our direct partnerships with these carriers, we are able to provide seamless door-to-door delivery and full tracking visibility.
Shipping Address Requirements
At this time, we are unable to ship orders to:
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Military addresses (APO/FPO)
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P.O. Box addresses
Orders must be shipped to a valid residential or business street address.
Shipping Fees
We currently offer complimentary shipping on all orders within the United States and Canada during our Sale.
Tracking Your Order
Once your order has been dispatched, you will receive an email with your tracking number and carrier details.
You may monitor your shipment directly on the carrier’s official website and coordinate delivery timing with the carrier if necessary.
Duties & Taxes
You will not be required to pay additional duties, import fees, or VAT upon delivery. Any applicable taxes and import charges are handled by our team in advance to ensure a seamless delivery experience.